Founded In: 2005
If you’ve been considering switching your phone service to VoIP technology, Phone Power just may be the provider that sells you on the move. With Phone Power you’ll get the highest quality customer service, a wide range of plans, and exceptional sound quality. So whether you’re looking to save money on your home service or to establish phone service for your business, Phone Power will have a plan that fits your needs—and your budget. All of Phone Power’s service plans include a robust array of features, and the service doesn’t need any additional software but works with any operating system and modern web browser.
Products and Features
Phone Power offers a full spectrum of service plans that perfectly fit the needs of any client. They offer three service packages available for residential and small business clients. The most budget friendly plan features unlimited inbound calls and metered outbound calls, and at a slightly higher price-point you can enjoy virtually unlimited outbound calls, cloned second line, and even virtual numbers. All of the Phone Power plans are packed with features that include 60 minutes of free international calls per month so that you can stay in touch with overseas friends, both caller ID and a caller block list for calls you don’t even want to see, both call waiting and a great “find me/follow me” features so that you’ll never miss an urgent call, enhanced 911 service, and a whole lot more. For larger business clients, Phone Power’s packages range from single-line business accounts all the way up to hosted PBX systems. All of these packages are loaded with business-specific features like conference calling and ACD call queue and they all allow you the option of having a toll-free number to make it even easier for customers to reach you. Also, all of Phone Power’s business plans are fully upgradable so your phone system can grow as your business expands.
Reliability and Performance
Whether you’re a residential or a business customer, you expect your phone service to be available all the time—and to be available without any problems or hassles. Phone Power can offer you the same kind of reliability that you’ve come to expect from your traditional phone service. Their back-end network connections and servers are multiple-redundant and fully state of the art, so they are able to offer thousands of customers around the world excellent reliability and performance. In fact, they process millions of minutes of calls each month without a glitch.
Sound and Equipment Quality
No matter how cheap a VoIP service might be, if it sounds like you’re talking through a tin can it’s not worth the money. Don’t fear. Phone Power customers rave about the excellent sound quality they get—in fact, sound quality is one of the main reasons for Phone Power’s excellent record of customer retention. There’s also no need for any special phones or software. All you need to get up and running is a regular corded or cordless handset, a high-speed internet connection, and the Grandstream Handy Tone 502 adapter that is available as a free lease from Phone Power.
Customer Service and Support
With Phone Power customer support is available via toll-free telephone 24/7. Try getting that from a traditional phone company! And the support portal through the Phone Power website provides plenty of helpful information and FAQs so that most customers can easily trouble shoot and fix any problem. You can also get email support if you don’t find the fix you need on the FAQs. Phone Power’s customer service representatives have a thorough knowledge of all types of router and modem hardware and they are expert at helping both technophobes and technophiles alike.
We give Phone Power a five star rating for their combination of high quality customer service, competitive pricing, and wide range of service packages. Phone Power also provides “in the same room” sound quality and excellent reliability so that you can count on your phone service being available every time you need it.